At Flower Delivery Bishops Stortford, we take immense pride in supplying only the freshest flowers to households and businesses in our local community. As a trusted local Bishops Stortford florist, our promise is to deliver blooms that delight from the moment they arrive and for days afterwards. We understand that your satisfaction is paramount, which is why we guarantee the freshness of every bouquet we send out.
We meticulously package each arrangement to assure it arrives in pristine condition. In the rare event your flowers are damaged-on-arrival, or if you believe the freshness of the flowers does not meet our high standards, we kindly ask that you inform us as soon as possible. Our guarantee covers all orders delivered throughout Bishops Stortford and the surrounding areas. Our freshness window extends to 5 days from the date of delivery, during which your flowers should remain vibrant under normal care. If you experience any concerns within this period, please reach out to us promptly so we can assist.
Your happiness means everything to us. In the event of damaged flowers, items that do not meet our fresh flowers guarantee, or if your order is not as described, you have the option to request either a refund or a complimentary replacement bouquet. Just let us know your preference when you raise your concern, and we will do our utmost to resolve it swiftly. We may request a photo of the flowers received to help us understand and address the issue as quickly as possible.
While we hope you’re delighted every time you order from us, we understand that things can occasionally go wrong. If for any reason you wish to make a complaint about our flowers or service, our local Bishops Stortford team is here to listen and help. Simply get in touch with your order reference and details of your complaint. We take every piece of feedback seriously and aim to provide a thorough and satisfactory response. Rest assured, as a dedicated local florist, your trust is important to us and we treat every complaint with care and urgency.
We are more than just a flower shop; we are a part of the Bishops Stortford community and committed to brightening homes and businesses nearby with every arrangement delivered. Our focus on fresh quality, personal service, and customer care sets us apart as a trusted local florist. Thank you for choosing us for your fresh flower needs. If you have any questions about our returns, refunds, or complaints process, our friendly team is ready to help ensure your experience is seamless every time.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
